Faq

Questions about your airplant subscription box? Check out commonly asked questions and their answers below. If you have a question that isn't answered here, send us an email at support@airplant.garden.

Ready to get your airplant? Subscribe today.

When will I get my box?

We ship anywhere in the U.S.Once an order is placed, we get to work putting together your box of unique Tillandsia. Your airplants will ship a few business days after your order is placed (or after your subscription renews), at which point you'll receive an email with a tracking link and an estimated delivery date.

How much is shipping?

Shipping is free. We ship anywhere in the U.S.!

What plants will I receive?

We carefully curate each month's box to include one surprise airplant. Grown here at our nursery, we plan based on availability and hardiness. On the first of every month, we announce the month's airplant! Follow us on social media to see what Tillandsia we've planned for you! *If you subscribe any time within a certain month, you'll receive that month's airplant.

Can I skip a month?

Absolutely! Click the Log In link on the site, then under the Subscriptions header click the SKIP IT button. You will not be charged for skipping a month, and your subscription will resume the following month.

Can I gift a month?

That’s so nice of you! You sure can. Click the Log In link on the site, then under the Subscriptions header click the GIFT IT button. Your next shipment will be sent to the person of your choosing, and your subscription will resume the following month.

How do I cancel my subscription?

Head over to your Account page on the site and click the button that says CANCEL SUBSCRIPTION. We'd be sad to see you go, and your Tillandsia friends will miss you!

Toast!